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MAY 24, 2023

Troubleshoot NET: :ERR_CERT_AUTHORITY_INVALID" Error

Technology #ssl#browser#chrome

    When you go surfing through the browsers, browsers prevent their users from accessing vulnerable websites in order to protect them. The problem NET: : ERR_CERT_AUTHORITY_INVALID occurs when your browser could not verify the validity of your website SSL certificate. When a user visits a website with an SSL certificate, Their browser needs to validate and decrypt it. It acts as a security precaution. This warning will pop off when you need to renew the certificate.

    Even if you have self-signed certificates, if browsers could not verify the authority from which your certificate is generated, then it will show this or "Your Connection is Not Private" invalid message as a warning.

    Your connection is not private

    Here are the few solutions that you can go through if you see such a message:

    Sync Your Computer’s Clock

    So first we will go to the basic setting, possibly need to set our date and time correctly. Probably one reason for the NET::ERR_CERT_AUTHORITY_INVALID is your computer has an incorrect date or time configuration. Clocks interfere with your browser's to verify a website's certificate.

    The only way here is to synchronize your computer clock to overcome the issue.

    Redirect Loop

    If the user tries to access a secured web page because of the overload of cookies with your browser, Your browser will try to redirect the page many times and finally, it will display an error as “ERR_TOO_MANY_REDIRECTS”. So you need to clear all the cookies for that website and try again.

    To remove the cookies, follow the below process

    • Click on Settings > Show Advanced Settings. Here in the Privacy section, click on Content Settings.
    • A pop-up will appear now click on All Cookies and Site Data. In Search cookies, type the website for which you are getting errors and wish to remove cookies and click on the “Delete this Item” button to remove cookies.

    Remove cookies

    Turn off your Antivirus:

    Antivirus sometimes blocks the websites. So just check on your antivirus. To do this, open your antivirus and in the antivirus just turn off the firewall of your antivirus for a few minutes to run your website then check your website.

    LAN settings:

    Open chrome, Here we need to do some changes in the Chrome browser

    • Go to setting here scroll down and click on show advanced settings then find the system here uncheck the use of hardware acceleration and try to open your browser so hopefully, this will fix
    • or the next option is in the settings go for the network here go to change proxy settings then for connections, then LAN setting then uncheck the option of use a proxy for your LAN.

    Resetting the browser:

    On settings, go to advance settings and click on reset and check on delete first on setting. This will reset your chrome, remember this will remove your personal setting.

    If still the problem is not resolved, then do the following.

    Note: By Doing this allows a man-in-the-middle to see all of your communications. This is a kind of risk process, but doing this will rectify your issue.

    Now the first step is to gain the certificate of the MITM.

    For this, click the little HTTPS lock and then click on details:

    pic 1

    Click “View Certificate” in the dialog.

    ----------------pic--------------------

    view certificate

    Click on “Details” in the Certificate viewer and select the top certificate.

    certicate details

    Then click on “Export” and save the certificate file.

    Now, Navigate through Settings > Advanced > Manage Certificates > Authorities

    settings

    Select “Import”. Select the certificate file you saved previously and select all the checkboxes that appear.

    import

    Conclusion:

    The article gives you an overview of NET: : ERR_CERT_AUTHORITY_INVALID errors and suggest to you the ways to recover them. It's always suggestible to get an SSL certificate from a valid trust and renew before its timeout to make your website work flawlessly with no issues.

    Hope you like this article!!

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