Are you looking for the best virtual phone number, and are tired of searching for them? If yes, then don't worry because you have ended up in the right place. This article will give you a list of such best virtual phone numbers, and will also answer some of the most common questions about them.
So, let's get started.
What is a virtual phone number?
As the name suggests, Virtual phone numbers are the numbers that are not connected to any specific phone device. The main purpose of these numbers is to forward incoming calls to other telephones, chosen by the client, VoIP, fixed, or mobile. These are also known as direct inward or access dialing numbers.
Following is the list of both the open-source (free) and commercial (paid) software that provides the best virtual phone number, with their popular features and website links:
1. Phone.com
Phone.com is an application that allows you to quickly and easily configure your phone system. It supports call blocking, forwarding, and screening.
Features:
These are the following features of the Phone.com
- It allows us to use almost any device to communicate.
- It allows adding video conferencing CRM integration and more.
- It offers unlimited users.
- It allows you to set your unique caller id.
- It is fully customizable.
- It provides a local or toll-free number.
- It provides 50+ included phone features.
- It provides unlimited extensions.
To know more about Phone.com, click here.
2. Nextiva
Nextiva is a virtual phone number system that allows users to receive SMS and text messages from their mobile app.
Features:
These are the following features of Nextiva.
- It provides unlimited calling.
- It provides HD voice quality.
- It is perfect for quick updates and appointment reminders.
- It provides a simple and accurate real-time presence.
- It offers to send and receive unlimited faxes.
- It sends and receives text messages with customers.
- It uses a dedicated conference line for meetings with up to nine participants.
- It automatically gets feedback from its clients.
- It boosts productivity with a deeply integrated workflow.
To know more about Nextiva, click here.
3.Grasshopper
Grasshopper is a virtual phone application that provides a professional phone number that can be used on existing cell mobile.
Features:
These are the following features of Grasshopper:
- It provides 24/7 support access via phone, email, Twitter, Facebook, and chat.
- It provides a full virtual phone system, at a low cost.
- There’s no need to buy any additional phones or equipment.
- It keeps the personal number private by using a dedicated business phone number.
- It picks a local number and creates trust and credibility for a locally run business.
- It provides toll-free numbers.
To know more about Grasshopper, click here.
4. CallHippo
CallHippo is a virtual phone system that provides an easy-to-use interface and a robust backend facility to set up a customer support center.
Features:
These are the following features of CallHippo:
- It delivers a smooth customer experience with IVR.
- It provides Smart Call Routing, Live Call Monitoring, and more.
- It offers highly personalized customer experiences and resolves issues faster.
- It can be set up without any hassle.
- It quickly provides local phone numbers.
- It allows to interact with callers and gathers details.
To know more about CallHippo, click here.
5. VirtualPBX
VirtualPBX is one of the best virtual phone number systems that monitors all phone calls in real-time. It displays your business name and number on an outgoing caller ID.
Features:
These are the following features of Virtual PBX:
- It allows you to customize your business phone system.
- It integrates all the business tools into one easy step.
- It supports audio conferencing.
- It allows you to make calls from the web browser.
- It offers Salesforce CRM integration.
- With the help of Automatic Call distribution, it manages the call distribution of a specific department.
- The status indicator indicates the status of the VirtualPBX platform.
To know more about VirtualPBX, click here.
6. Voxdirect
Voxdirect is an easy-to-use mobile app that helps to grow your business with the help of a professional phone system.
Features:
These are the following features of Voxdirect:
- It offers automated workflows to manage customer responses, signups, and more.
- It provides an unlimited virtual receptionist.
- It provides virtual phone numbers- toll-free, local, or use your own business number.
- It makes intelligent call routing to any phone or group of phones.
- It provides multiple extensions for unlimited employees.
- It always has a record of all your calls.
- It offers professional custom greetings.
- It sends hundreds and thousands of texts at once.
- It has automated text marketing campaigns constantly running in the background.
To know more about Voxdirect, click here.
7. Google Voice
Google Voice is an easy-to-use virtual phone service that offers features like voicemail, call forwarding, text, and voice messaging, etc.
Features:
These are the following features of Google Voice
- It filters spam calls using AI.
- It works on smartphones and the web so you can place and receive calls from anywhere.
- It saves a lot of time while staying connected.
- It forwards calls to any device and has spam calls silently blocked.
- It allows you to configure your PBX.
- It can be integrated with google calendar and meet.
To know more about Google Voice, click here.
8.TalkRoute
TalkRoute is a virtual phone number providing service that turns your desktop and smartphone into a virtual phone system that’s ready for business anywhere: office, home & on the road.
Features:
These are the following features of TalkRoute.
- It offers to make & receive calls from any desktop or smartphone.
- It offers single and multi-level Auto Attendant/IVR.
- It forwards and routes your business calls anywhere.
- It provides an unlimited 3 or 4 digits direct extension.
- It sends and receives SMS and MMS business messages.
- It transfers live calls to extensions, department,s and voice mails.
- It customizes welcome, menu, voicemail greetings, and more.
To know more about TalkRoute, click here.
9. RingCentral
RingCentral is a virtual phone number providing service that offers collaboration solutions for businesses. It allows the use of virtual phone services without new hardware.
Features:
These are the following features of RingCentral
- It provides unlimited VoIP and conference calls.
- It provides a virtual toll-free number.
- It allows us to personalize the caller ids.
- It is simple and easy to set up.
- It provides communication with mobility and flexibility.
- It provides robust phone service plans.
- It offers reliable customer service.
- It allows you to remove lines with just a few clicks.
To know more about RingCentral, click here.
10. Exotel
Exotel is a virtual phone number system that offers both call recording and forwarding. It identifies call patterns according to the volumes so as to avoid missing any call.
Features:
These are the following features of Exotel.
- It allows you to record calls, monitor them, and make better business decisions.
- It ensures no calls go missed by parallelly ringing all the agents at the same time.
- Its automated call distribution feature automatically redirects customer's calls to the right agents based on their requirements.
- It enables call queuing to put customers in a virtual queue in case all agents are busy.
- It provides a seamless experience every time they call you by using IVR.
- It allows you to forward calls to multiple numbers depending on your usage.
- It completely customizes the system to suit your business needs.
- It provides toll-free, local numbers.
To know more about Exotel, click here.
11. GlobalCallForwarding
GlobalCallForwarding is an easy-to-use high-quality call forwarding service with customized greeting services.
Features:
These are the following features of GlobalCallForwarding.
- It provides toll-free & local numbers.
- It makes outbound calls with a virtual phone number.
- It offers 24/7 support.
- It is available in 150+ countries.
- It provides unlimited extensions.
- It provides a risk-free trial.
- It provides an international call forwarding service.
To know more about GlobalCallForwarding, click here.
12. MightyCall
MightyCall is a virtual phone system that provides a toll-free and local virtual phone number for your business.
Features:
These are the following features of MightyCall.
- It provides features like call forwarding, visual voicemail, auto-attendant, etc.
- It provides instant activation.
- It allows to decline the call, accept, or send to voicemail.
- It makes and receives calls on any device of your choosing.
- It offers a toll-free number for national presence and local numbers for local presence.
- It provides unlimited extensions in every plan.
- It saves and keeps track of your contacts within the system in mini-CRM.
To know more about MightyCall, click here.
Now, let us try to answer some of the most common questions that often come to our mind while choosing the best virtual phone number system.
Is it legal to have Virtual Phone Numbers?
Yes, having virtual phone numbers is legal in all countries.
What are some of the factors that are to be considered while choosing a Virtual Phone Number?
These are some of the factors that are to be considered while choosing a Virtual Phone Number:
- Features and Cost
- Set up process.
- Customer Service
- Quality of phone call.
What are some of the best Virtual Phone Number System?
These are the following best virtual phone number system:
- MightyCall
- Phone.com
- Grasshopper
- Voxdirect
- RingCentral
Conclusion:
I hope from the above article it is clear what virtual phone numbers are, whether it is legal to have a virtual phone number or not, what are some of the factors that are to be considered while choosing a Virtual Phone Number, what are some of the best Virtual Phone Number systems, their features, and the links to download them.
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